Shipping policy

Shipping Policy

At VERA MOSS GLOBAL PRIVATE LIMITED (“VERA MOSS”), we’re dedicated to providing a smooth and transparent shipping experience. This policy outlines how we handle the processing, delivery, and fulfillment of orders placed through our store.

Shipping & Delivery Options

Delivery Time Frame - 7-10 Days .

We offer several delivery methods:

1. Free Shipping
Enjoy free shipping on eligible orders. This is automatically applied during checkout (terms may vary based on location or promotions).

2. Flat Rate Shipping
We offer flat rate shipping to make your experience simple and cost-effective, regardless of order size or weight.

3. VERA MOSS Shipping (Standard)

  • Processing Time: 4–10 business days

  • Delivery Time: Varies by location

  • Tracking: Sent via email once shipped

  • Some items may be fulfilled by third-party suppliers, who will ship directly to you.

In-Store Pickup (Local Pickup Option)

Prefer picking it up yourself? We’ve got you covered.

  • Availability: Monday–Saturday, 10:00 AM – 7:00 PM

  • Pickup Time: 4–10 business days

  • Note: Wait for your pickup confirmation email before coming.

Please bring your order confirmation and ID when collecting your items.

Delays & Exceptions

Delivery may be delayed due to:

  • Weather issues

  • High seasonal demand

  • Carrier disruptions

  • Inventory sourcing delays

If your order is significantly delayed, you’ll have the option to:

  • Continue waiting

  • Modify the order

  • Cancel for a full refund

We’ll always keep you informed and offer solutions that prioritize your satisfaction.

Questions? Contact Us

📧 Email: 16techindia@gmail.com