FAQ
Frequently Asked Questions (FAQ)
1. Are your perfumes long-lasting?
Yes! All Vera Moss fragrances are designed for all-day wear. Our perfumes are made with high-concentration fragrance oils to ensure longevity and a strong scent trail.
2. Are Vera Moss perfumes unisex?
Yes. Our fragrances are designed to be gender-neutral and appeal to a wide range of scent preferences. We believe scent is personal, not gendered.
3. What size are your perfume bottles?
Each bottle contains 50ml of premium Eau de Parfum. Compact and elegant, perfect for everyday use or travel.
4. Do you offer free shipping?
Yes, we offer free shipping across Maharashtra. For other locations, shipping charges (if any) will be shown at checkout.
5. How long will it take to receive my order?
Orders are typically delivered within 3–7 business days depending on your location. You’ll receive a tracking link as soon as your order ships.
6. Can I return or exchange my perfume?
Due to hygiene reasons, returns or exchanges are only accepted for items that are damaged or incorrect. Please reach out within 48 hours of delivery for assistance.
7. Are your products tested on animals?
No. Vera Moss is cruelty-free. We do not test our products on animals.
8. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and other secure payment gateways.
9. How do I choose the right fragrance for me?
You can check our scent descriptions and notes on each product page. Still unsure? Reach out to us on Instagram or WhatsApp — we’re happy to recommend something you’ll love.
10. Where are Vera Moss perfumes made?
All our perfumes are proudly made in India with globally sourced, high-quality ingredients.