Shipping Policy

Shipping Policy

Shipping Policy

At VERA MOSS GLOBAL PRIVATE LIMITED (“VERA MOSS”), we’re dedicated to providing a smooth and transparent shipping experience. This policy outlines how we handle the processing, delivery, and fulfillment of orders placed through our store.

At Vera Moss, we strive to deliver your luxury fragrance experience with care, speed, and transparency. Here's everything you need to know about our shipping process:

🚚 Delivery Area

  • We currently offer free shipping across Maharashtra.

  • Shipping to other regions in India will be available soon. Stay tuned!

📦 Processing Time

  • Orders are processed within 1–2 business days after confirmation.

  • You will receive an order confirmation email with tracking details once your order is dispatched.

⏱️ Estimated Delivery Time

  • Within Maharashtra: 3–5 business days

  • Remote areas may take a little longer depending on courier service availability.

💸 Shipping Charges

  • FREE Shipping on all orders within Maharashtra.

  • No hidden fees or extra charges at checkout.

📦 Order Packaging

  • Every perfume is packed with care in a protective, tamper-proof box to ensure safe delivery.

In-Store Pickup (Local Pickup Option)

Prefer picking it up yourself? We’ve got you covered.

  • Availability: Monday–Saturday, 10:00 AM – 7:00 PM

  • Note: Wait for your pickup confirmation email before coming.

Please bring your order confirmation and ID when collecting your items.

Delays & Exceptions

Delivery may be delayed due to:

  • Weather issues

  • High seasonal demand

  • Carrier disruptions

  • Inventory sourcing delays

If your order is significantly delayed, you’ll have the option to:

  • Continue waiting

  • Modify the order

  • Cancel for a full refund

We’ll always keep you informed and offer solutions that prioritize your satisfaction.

Questions? Contact Us

📧 Email: 16techindia@gmail.com , 9699794249